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ONE PLATFORM FOR ALL OF YOUR CUSTOMER SERVICES
Customer Portal
City Insight gives your customers instant access—anytime, anywhere.
Available on mobile and desktop devices
Easy payments from the app, with your current vendors and payment channels
Customer support through real-time chat, not public social media
Alert Notifications
City Insight keeps your customers out of the dark. Usage notifications keep your customers informed in real time.
Email, text, and voice alert options
Helps avoid high billing and late payments
Promotes water conservation goals
Advanced Payment Technology
City insight cuts costs with e-billing and make it easy to pay on time with in-app payment options.
Autopay options
PCI level-1 security (highest available)
Works with any billing software
Action Data Reports
Review visual analytics, reporting, and customer relationship data through an easy-to-use interface
Program performance reporting
Reduced staff time
Real-time reporting
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